A long staircase leads up toward bright light through glass doors. The image symbolizes that there are steps you can take – here’s what to do if you’ve received a debt collection notice.

What to do if you’ve received a debt collection notice

To avoid additional fees and consequences – such as being referred to the Swedish Enforcement Authority (Kronofogden) – it’s important to act quickly.

Pay

Double-check that the amount and all details are correct. If you’re unsure about anything, feel free to call us on +46 (0)63 453 03 35 or email info@alpidus.se.

If everything is correct, simply pay using the included payment slip. This will close the case immediately.

If you’re unable to pay the full amount at once, please contact us so we can arrange a payment plan. Don’t wait – the sooner you get in touch, the better your chances of avoiding further action.

En person håller ett betalkort framför en surfplatta. Bilden symboliserar att du kan välja att betala ett inkassokrav digitalt för att lösa situationen.

Dispute

If you believe the claim is incorrect, you must dispute it in writing. Be clear about why you don’t accept the debt.

Send your objection either by email to info@alpidus.se or by post to:
Alpidus Inkasso
Box 168
831 22 Östersund
Sweden

En person skriver på ett dokument med penna vid ett bord. Bilden symboliserar att du har rätt att agera – till exempel bestrida ett inkassokrav skriftligt.